How to Use Twitter as a Customer Support Tool? Also, Why Twitter?

How to Use Twitter as a Customer Support Tool? Also, Why Twitter?

As a business, you may have multiple support options ready for your business already. You can be having a support phone number, mail id, direct chatbot, etc. Most businesses cover the mentioned modes of support availability. But guess what, a proper support system planned and maintained in a social media platform easily leapfrogs the ease…

Birdwatch, ‘Edit’ Button, Twitter Moderation – All You Need to Know About New Twitter Announcements

Birdwatch, ‘Edit’ Button, Twitter Moderation – All You Need to Know About New Twitter Announcements

Twitter experience is constantly getting better. The popular social media platform keeps on improving the set of newly launched features in the last few years. At the same time, Twitter is also addressing a lot of long-pending concerns too. We have actively updated our followers about all the recent developments and improvements in Twitter. This…

Understanding and Using Twitter Algorithm to Increase Twitter Performance

Understanding and Using Twitter Algorithm to Increase Twitter Performance

The Twitter algorithm uses a string of methods to identify good quality tweets. The advantage of a tweet if it’s flagged as a good tweet is that the reach of your tweet increases drastically. This in turn will bring you more engagements than your usual tweets. The reason is, that an average tweet from you…